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Disabling Practice Members: Step by Step Guide
Disabling Practice Members: Step by Step Guide

Whether it’s because a practice member left the practice or no longer wants to use Mentaya, follow these steps to disable their account.

Updated over a month ago

This is a feature only admins of the practice have access to.

Step 1: Go to your Settings > Practice Settings > Practice Members

Step 2: Click the Eye to Disable Provider:

Step 3: Confirm you want to Disable Provider:

Note: If you ever need to undo this, you can do so by going back to Practice Settings, scroll to Practice Members, and click “View Disabled Providers”

Related questions: How to hide a provider? How to transfer clients? How to remove a provider from my group practice?

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