Did you know: For pre-licensed mental health providers, insurance companies may be more likely to reimburse out-of-network benefits compared to in-network coverage?
At Mentaya we’re happy to submit claims on behalf of therapists under supervision, please note that reimbursement depends on the specific insurance plan.
What does that mean?
Certain insurance companies don’t accept claims from pre-licensed clinicians (ex: BCBS of Texas). This is something that highly depends on the insurance company and Mentaya has no control over.
We get it, getting insurance reimbursement for your clients for therapists under supervision can feel risky. That's why we offer completely risk-free claim submissions for pre-licensed therapists.
Here's how we offer a risk-free experience:
• No financial risk for your clients: If a claim gets rejected due to their pre-licensed status, we'll fully refund our processing fees.
• Unsure whether insurance companies in your state offers reimbursement for pre-licensed clinicians? Email [email protected] with your state's initials (e.g., NY for New York) and we'll share a list of successful claims we've processed in your area!
What submitting claims for a therapist under supervision looks like:
If you’re part of a group practice:
Your practice invites you in.
You create an account (including entering your license type).
You link your supervisor automatically under Supervisor Details:
You submit a claim like you normally would!
If you have your own solo practice.
You create an account (including entering your license type).
You link your supervisor manually.
You submit a claim like you normally would!
Behind the scenes:
Here’s what it looks like on the claim (CMS1500) form
There are three boxes where an NPI is identified:
Box 33: Group practice NPI (if solo practice, individual NPI will be listed here)
Box 24: Rendering provider NPI
Box 17: Supervisor NPI
Note: If you don’t have an NPI here’s how to apply for one.
Related questions: How can I submit claims for therapists under supervision? My supervisor is not on Mentaya, how do I submit claims?
Keywords: prelicensed, students, trainee, associates, residents, interns, provisional licensed