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Does Mentaya work for pre-licensed clinicians under supervision?
Does Mentaya work for pre-licensed clinicians under supervision?

Here's how Mentaya can work for pre-licensed clinicians

Updated over a week ago

At Mentaya we’re happy to submit claims on behalf of therapists under supervision, please note that reimbursement depends on the specific insurance plan.

What does that mean? Certain insurance companies don’t accept claims from pre-licensed clinicians (ex: BCBS of Texas). This is something that highly depends on the insurance company and Mentaya has no control over.

What can we do: We offer this service risk-free, meaning that if the claims aren’t submitted successfully, we’ll refund our claims processing fee.

What submitting claims for a therapist under supervision looks like:

If you’re part of a group practice:

  1. Your practice invites you in.

  2. You create an account (including entering your license type).

  3. You link your supervisor automatically under Supervisor Details:

  4. You submit a claim like you normally would!

If you have your own solo practice.

  1. You create an account (including entering your license type).

  2. You link your supervisor manually.

  3. You submit a claim like you normally would!

Behind the scenes:

Here’s what it looks like on the claim (CMS1500) form

There are three boxes where an NPI is identified:

  • Box 33: Group practice NPI (if solo practice, individual NPI will be listed here)

  • Box 24: Rendering provider NPI

  • Box 17: Supervisor NPI

Note: If you don’t have an NPI here’s how to apply for one.

Related questions: How can I submit claims for residents/interns/therapists under supervision? My supervisor is not on Mentaya, how do I submit claims?

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