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Mentaya's Automated Claim Submission
Mentaya's Automated Claim Submission

What do I have to do as a therapist to get my clients reimbursed?

Updated over 5 months ago

At Mentaya we completely automate the superbill process. You no longer have to provide clients with superbills, and they don’t have to worry about dealing with insurance.

Here’s all you need to do to get your clients reimbursed:

1. Invite your client into Mentaya (click + Share Invite on the clients tab)

2. Set up their Claim Defaults and verify: diagnosis, place of service, session length, CPT code, and your fee.

Note: You only have to fill this out once, it will be pre-filled out each time moving forward.

3. Click + New Session and enter all of the sessions you want to submit claims for.

  • Note: You can enter recurring sessions and choose the frequency and # of times.

  • You can also enter past sessions (claims have a timely filing limit of 180-360 days), and submit multiple claims at once. Here's a guide on how to bulk submit claims.

4. Click Charge.

  • Clients will be charged a 5% processing fee/claim.

  • You don't need to charge your sessions through Mentaya as well. If you have already charged your session elsewhere choose Claim Only in charge mode. If you have not charged your session, choose Session + Claim in charge mode.

Related questions: How does reimbursement work? Do I still need to give my clients superbills? What does the client have to do?

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