We understand that claim denials can be frustrating and time-consuming. That's why Mentaya has a dedicated team of experts who work tirelessly to minimize denials and ensure timely reimbursement for you and your clients.
Here's how we handle claim denials:
Streamlined Claim Submission Process:
Our automatic claim submission is structured to avoid denials in the first place.
Denial Resolution:
If a claim does get denied, Mentaya takes care of fixing it and resubmitting it at no additional cost to you or your client.
Reimbursement Guarantee:
We are confident in our ability to get your clients reimbursed. However, if for any reason we are unable to successfully submit the claim, we guarantee a 100% refund of our fees. Read more on Mentaya's promise here.